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Customer Service Advanced Apprenticeship Level 3

Duration: 18 Months
Standard

The apprenticeship is flexible, offering a vast range of optional units enabling learners to choose units that best suit their job role, whilst at the same time ensuring that essential areas of knowledge, skill and competence from the customer service sector are covered.

What will I learn?

The Advanced Apprenticeship in Customer Service Apprenticeship comprises of the following components:

Who is the apprenticeship for?

The aim of this qualification is to recognise learner’s achievements within the customer service environment and aid them to deliver continually improving service to customers.

Career Future
  • Customer Relationship Manager
  • Customer Service Coordinator
  • Customer Service Team Leader
Additional Information
How is this Apprenticeship delivered?
Entry Requirements

To be suitable for an Advanced Apprenticeship with BB Training Academy, you will need:

  • Must be employed in a role which involves provision of Customer Service
  • To be willing and able to access a Busy Bees training centre on occasions throughout your course to aid your learning
Customer Service Advanced Apprenticeship Level 3
Customer Service Advanced Apprenticeship Level 3 - testimonial
I’m really enjoying my apprenticeship with BB Training and although I was thinking about becoming a mid wife I am getting valuable insight into childcare. Lauren - Early Years Practitioner

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Customer Service Advanced Apprenticeship Level 3
I’m really enjoying my apprenticeship with BB Training and although I was thinking about becoming a mid wife I am getting valuable insight into childcare. Lauren - Early Years Practitioner