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Customer Service Intermediate Level 2

Duration: 13 Months
Standard

This apprenticeship is ideal for those employed in a role that is primarily customer service based or involves aspects of providing and improving customer service.

Course details

The aim of this apprenticeship is to recognise the learner’s achievements within the customer service environment whilst ensuring that essential areas of knowledge, skill and competence from the customer service sector are covered.

Career Future
  • Customer Service Trainee
  • Customer Service Assistant
  • Customer Service Representative
  • Customer Service Agent
Additional Information
How is this Apprenticeship delivered?
Entry Requirements

To be suitable for an Intermediate Apprenticeship with BB Training Academy, you will need:

  • Must be employed in a role which involves provision of Customer Service
  • To be willing and able to access a Busy Bees training centre on occasions throughout your course to aid your learning
Customer Service Intermediate Level 2
Customer Service Intermediate Level 2 - testimonial
I’m really enjoying my apprenticeship with BB Training and although I was thinking about becoming a mid wife I am getting valuable insight into childcare. Lauren - Early Years Practitioner

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Customer Service Intermediate Level 2
I’m really enjoying my apprenticeship with BB Training and although I was thinking about becoming a mid wife I am getting valuable insight into childcare. Lauren - Early Years Practitioner