Meet the team

Our team are on hand to offer you all the support and guidance you need to get the very best out of our training offering. We’re big advocates of learning through hands-on experience, which is reflected in our team of experts, all of whom have at least 7 years’ experience working within their specialist industries.

Richard Blower

Training Team Member

Richard joined the team in 2017, having spent more than 30 years in the hospitality sector. He began working in hospital catering before moving into large scale contract catering and onto a range ...

Farzana Begum

Senior Partnership Manager

Farzana is our Senior Partnership Manager. She is extremely passionate about providing excellent services and responsible for setting the strategy for the management of the partnerships team. ...

Liz Baynham

Training Office Manager

Liz joined us as Recruitment Co-ordinator in July 2014. Her background is in childcare, having previously worked in the first Busy Bees Nursery and St Matthews NSC. Whilst with the BB Training Team ...

Abigail Jones

Intake Manager

Abigail started working with us in February 2014 after 14 years at Birmingham City Council. She is now Intake Manager and supports a team of four in continuing the development of recruiting ...

Sandy Silvester

Operations Director

Sandy is responsible for the overall development and progression of our Training Department. Sandy and her team design our training programmes including any face to face training and our ...

Lyndsey Herdman

Head of Early Years

Lyndsey’s worked in the childcare sector for more than 20 years, 14 of which have been spent as a an Assessor. She’s passionate about ensuring budding early years educators are trained to the ...

Emily Ollerenshaw

Head of Sales and Apprenticeship Recruitment

Emily has been part of the BB Training team since February 2018 and as of September became Head of Sales. Her background is predominantly in early years, having worked in nursery-based roles ...

Susan Hyatt

Head of Management, Adult & Residential

Susan gained 20 years’ experience working in children and young people’s services before joining the team in 2017. Susan has been an assessor and IQA for 10 years and her role at BB Training ...

Ann Poolton

Head of CPD Courses

Ann has over 27 Years of experience within the care sector and worked both within Early Years and Adult Care for both small and large groups. During her career so far she has held positions ...

Clare Phizacklea

Chief Talent Officer

Clare is Chief Talent Officer for Busy Bees Group and currently Acting CEO of BB Training. Joining Busy Bees in 1989 - when the group consisted of just two nurseries – Clare, along with the founders of ...

Louise Scott

Finance Manager

Louise joined BB Training in September 2018 & is responsible for providing financial & commercial guidance to colleagues & senior management so they can make sound business decisions. She will work closely ...

Gary Pluck

Communications and Business Development Director

Gary has always had a strong belief that vocational training and apprenticeships help individuals reach their potential and drive quality in the workplace. This understanding and passion for training ...

Clare Fleming

HR Manager

Clare joined the Busy Bees Group in February 2018 and moved to BB Training in October 2018 to set up and lead the HR function. Clare has had a great career spanning over 20 years ...

Katheryne Cobb

Regional Trainer

Katheryne has been working within the Childcare Sector for over seventeen years, working across a number of roles including that of Nursery Manager and have held the position of Regional Supporting ...

Karen Hobson

Regional Trainer

Karen has worked within the Early Years Sector in Scotland for over seventeen years. During this time she has held management positions, an assessor role delivering ...

Britt Goddard

First Aid Trainer

Britt has been a First Aid Trainer for over 25 years. It all started when she worked for British Gas customer services and was the dedicated first aider for the office. Wanting to do more she joined ...

Michael Ashforth

First Aid Trainer

Michael has been involved in First Aid training for over 17 years. He initially started training in sports and took various qualifications in First Aid for the football association (FA)...

Steve Manifold

First Aid Trainer

First Aid has been a large part of Steve's life as he has been involved in First Aid and an active member of St John's Ambulance for over 40 years. During this time, he became a trainer ...

Belinda Wilson

First Aid Trainer

Belinda is an experienced First Aid trainer, with over 15 years experience in both the public and private sector across a variety of settings including foster carers, respite sites and schools ...

Phil Harwood-Long

First Aid Trainer

Phil has been involved in First Aid for the last 48 years, starting with his time in the Venture Scouts. His career started with a 30 year tenure with British Airways (formally B.O.A.C) ...

Abigail Court

Regional Trainer

Abigail has worked in childcare since leaving school in 1996 and has gained a vast range and variety of experience within the Care Sector and Childcare. She has held a number of positions ...

Michala Beckerleg

Assessor

Michala joined us as an Assessor in 2012, having previously worked as an Assistant Nursery Manager at a Busy Bees nursery. She has more than 25 years’ of experience working in different early ...

Paul Moore

Training Manager

Paul has a wealth of experience within the Childcare industry which spans over 20 Years. His work includes positions internationally as a room leader in a Sure Start Centre, he has ...

Rebecca Walker

Regional Trainer

Rebecca has worked within the Childcare Sector since 1999 within private day nurseries and has experience of working with children who have various different needs as well as some ...

Annette Higgins

Regional Trainer

Annette has worked within the childcare sector for over 10 years and has held a number of senior management positions within a large chain of nurseries. Her experience includes working with family support ...

Jane Cowell

Regional Trainer

Jane has worked in the child care sector for many years which included working as a childminder, in private day nurseries and managed Local Authority (LA) childcare settings. Her work within the ...

Mark Hudson

Functional Skills Manager

Mark, our Functional Skills Manager, joined Busy Bees Rotherham in 1999 as a nursery practitioner, working in a range of roles before joining the training team in 2004. Mark is passionate about ...